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Emergency Receptionist and Telephonist

Location: Timaru
Company: SCDHB
Hours: Full time
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Emergency Reception / Telephonist - Casual

Administration Team, Timaru Hospital

Rostered Shifts:

  • 7.00am – 3.30pm
  • 12.00pm – 8.30pm
  • 3.00pm – 11.00pm
  • 11.00pm – 7.00am

Watch this video to learn how this moment is yours!

Life is a collection of small moments: meaningful moments, challenging moments, moments to remember. At SCDHB, we want to support our people to enjoy more of the moments that matter. Are you ready to join us?

Right now, we have an administrative opportunity here in Timaru for a fast-mover who loves a job with lots of variety. If you’re looking for a new challenge that will put your organisation and people skills to work, this is it.

As our Front of Hospital team provide a 24-hour / seven day a week service, there is a requirement to work a variety of rostered shifts. Ideally, you will rise up to the challenge of having to work differing hours each week and have the ability on occasion to work up to full time to cover planned and unplanned leave. Each shift type has its own demands and also rewards.

Across different rostered shifts, you will be one of our emergency receptionists and telephonists. Where one day could see you answering incoming calls and dealing with queries, the next you could be coordinating emergency response teams. Wherever you find yourself, you’ll be in a busy role with a huge impact, so if you’re cool headed with a strong stomach and a passion for helping others, you’ll thrive.

As the eyes and ears of the hospital, you’ll be a hugely valued member of the team – we’re after a quick decision-maker with a real sense of empathy and respect for others, who can handle even the tougher situations with ease.

We are looking for an empathetic self-starter with a high degree of organisational skills and the ability to work under pressure in a busy and demanding environment. This includes coordinating emergency and alarm procedures throughout the hospital alongside daily administration and computer related duties.

You would be working with an enthusiastic bunch of colleagues who take considerable pride in being part of a team that contributes in some way toward helping those in the community who require medical assistance. You will need to be able to deal with an incredibly diverse range of people, staff, patients and their families - all of them needing your assistance.

In whichever role you find yourself, you’ll be in a busy role with a huge impact, so if you’re cool headed with a strong stomach and a passion for helping others, you’ll thrive.

The success factors for the role include:

  • Ability to work to deadlines
  • Ability to take direction well and work as a part of our team
  • A keen eye for detail and accountable for own work
  • Liaison with internal and external stakeholders of the SCDHB with a focus on excellent customer service and delivery
  • Maintains the strictest Confidentiality

So, if you can demonstrate well-practised computer skills with a track record of providing true customer-focused service then why not apply?

Please apply for this vacancy online at

We look forward to receiving your application directly via our Careers Site.

If you have any questions regarding this role please contact Human Resources by phoning 03 687-2230.

Applications close: OPEN

This job advert will close once a suitable applicant is found.

As part of our duty of care towards our patients, it is crucial that all patient-facing staff be fully immunised. If you have made it to the later stages of recruitment, you will be expected to produce your immunisation records for infection control purposes.

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